Dimension Data has been Cisco’s trusted system integrator in Luxembourg for years, proposing end-to-end solutions for the market,’ says Romain Siebenaler, Country Manager at Cisco Systems.

‘Our teams work hand in hand and speak the same language! Dimension Data is certified to provide services on Cisco solutions in three sectors: business collaboration (video, voice, unified communications, Jabber instant messaging), enterprise computing (cloud solutions, VBlock) and borderless networks (bring your own device, information security).’ As a Cisco solutions expert, Dimension Data is reaping the benefits of the associated services it can offer. ‘Cisco never intervenes without a partner’s support,’ Romain explains. ‘

We have a non-direct approach that lets our partners take centre stage. Quality of service is the key differentiator, and both Cisco and Dimension Data have a service culture embedded in their common DNA. What’s more, today we have to be able to provide clients with a holistic solution.

Not only are we connectivity operators, we also consider larger business issues when we’re working on an IT project.’ Today, clients are asking for cloud solutions more frequently. They want to obtain guarantees for not only the exploitation of a cloud-based model, but also for data and services localisation, and the infrastructure components that support these services. ‘We can count on the fact that we have a common culture and ambition. Our working environment is about sharing and exchanging. Our people know and understand each other. This is a big part of our success,’ Romain Siebenaler concludes.