KPMG has been recognized in a recent ALM Intelligence report as a global ‘Leader’ for its HR Operations consulting services and capabilities.

ALM’s Vanguard report assessing consulting-services providers cites KPMG’s uniquely differentiated approach to reinventing HR based on the concepts, frameworks, and personas introduced in its Future of HR campaign.

“KPMG gains ground on the strength of its Future of HR campaign that provides a coherent approach to prioritizing and sequencing the phases of an HR transformation and enhancements to Powered Enterprise that incorporate intelligent automation and target operating model innovations,” says Liz DeVito, Associate Director and Lead for HR Consulting Research with ALM Intelligence.

Roxane Filippa, Associate Partner within the Management Consulting practice of KPMG Luxembourg, tells us how this recognition translates into the Luxembourg market: “We see more and more appetite to use AI and data-driven technology to bring benefits to both employees and HR professionals, in addition to reducing costs, risk and bringing sustainable growth to companies as a whole. While this brings huge opportunities, an integrated and structured approach needs to be put in place to ensure that AI is managed in an ethical and trustworthy way. KPMG has over 600 pre-built solutions that can be leveraged for Luxembourg projects, some of them applicable to the HR field. KPMG has been helping a large wholesale bank experiment with chatbots and RPA to improve operations and service quality in HR. We’ve also developed a conversational agent, providing greater support for our facilities team and giving them more time to focus on other tasks. These are just a few of the examples we’re developing here in Luxembourg”.

The ALM report assesses KPMG’s needs assessment as Best in Class and cites KPMG for its comprehensive, cross-organizational collaborative style “ to lead structured dialogs and design-led ideation sessions, underpinned by frameworks, personas, and data visualization tools, providing a systematic process for making informed decisions about how to improve both human and organizational performance.” Further, ALM emphasises that “KPMG’s clients value the firm’s ability to translate the impact of megatrends on HR into a pragmatic transformation approach and point to the firm’s change management capabilities as especially impactful in these engagements.”

The ALM report also notes that “KPMG’s Future of HR [campaign] also serves as a guiding philosophy and framework for HR operations service delivery in the context of the Connected Enterprise framework, KPMG’s firm-wide, customer-centric, and integrated approach to digital transformation consulting.”

Throughout this release, “we”, “KPMG”, “us” and “our” refer to the network of independent member firms operating under the KPMG name and affiliated with KPMG International or to one or more of these firms or to KPMG International. KPMG International provides no client services.

[toggle title =”ABOUT”]KPMG International

KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 153 countries and territories and have 207,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.

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