Nucleus Research, has named an alfabet client’s, Credit Suisse, 2010 ROI Award winner.



Credit Suisse was honored for its innovative work, using alfabets’ planningIT to reduce millions of dollars of IT costs by avoiding development projects, retiring software and reducing software-related costs.

Nucleus Research’s annual ROI Awards recognize end-user organizations whose deployments of specific IT solutions have achieved positive bottom-line financial and business results. Credit Suisse was one of Nucleus’ 10 winners, among more than 300 submissions.

In 2007, the senior management of Credit Suisse began looking for ways to better use its IT infrastructure and investments to cost effectively support growth. The organization had grown rapidly as a result of both acquisitions and the entrepreneurial cultures in its lines of business.

In support of its new “One Bank” business strategy, IT embarked on an initiative to enable the IT organization to reduce IT complexity and more tightly align activities with the business strategy. Strategic priorities were aggressive international growth in the private banking sector and higher cross-selling across divisions, as well as higher economies of scale through centralization of activities in centers of excellence, higher standardization and re-use of applications globally.

According to Hannes Rosskopf, Director Global CTO, Tools & Processes, Credit Suisse, “Our goals were to optimize IT investments and maximize the effectiveness of spend across the IT portfolio. We also sought to modernize our application portfolio and substitute legacy systems with standard systems.”

To help accomplish this, Credit Suisse deployed alfabets’ planningIT across its entire IT organization allowing it to sustainably manage and ensure IT’s contribution to the business value by planning and monitoring the performance of IT support throughout its entire lifecycle – ensuring that business strategy and demands are completely understood, prioritized and executed on and that the costs, quality and risks to IT support are known and considered during decision making.

“We are excited and proud that Credit Suisse has been recognized by this prestigious award for its diligence in controlling its IT spending, said Erik Masing, CEO and founder of alfabet. “We look forward to further partnering with Credit Suisse as it continues its drive to streamline its application landscape and improve overall IT efficiency.”