ITIL V4 Foundation
November 18 - November 20
As affiliate partner of Quint, CTG can propose the official ITIL® 4 Foundation track including examination.
It is a highly intensive three-day course for IT managers, team leaders and other IT professionals who need an understanding of the ITIL® 4 framework and how it can be used in your digital transformation journey. It provides an understanding how the ITIL® best practice can be adopted and adapted within an organisation, achieving a lasting value proposition.
The course focuses delegates on end-to-end service quality and consumer value. It provides an insight into current Service Management thinking as well as preparing delegates for the ITIL® 4 Foundation Certificate in IT Service Management examination.