The Converged Approach

Until the beginning of 2000, we were present locally in […]

June 26, 2013

Until the beginning of 2000, we were present locally in Luxembourg with only one product, Symetrix, and we were working directly with our customers or through original equipmentmanufacturers’, says Bernard Drappier,Country Manager of EMC Luxembourg. ‘

Increasingly we began offering not only products, but also IT solutions for our customers, which left the door open for partnerships. Dimension Data Luxembourg, which was expanding its services to include network, security, storage and servers management, quickly gave us a warm welcome.,‘Dimension Data started acquiring expertise in EMC solutions through its involvement in large projects for both European institutions and private companies like the European Fund Administration (EFA) and ING Bank Luxembourg. Dimension Data invested in training and obtaining certifications for numerous EMC solutions. This helped us collaborate in the best possible manner.’ Always looking for solutions that would give its clients an edge, Dimension Data integrated the VBlock technology developed by the VCE alliance (VMware- Cisco-EMC), delivering it to three clients in 2011 and 2012.

Dimension Data remains the only IT service provider certified for the support and integration of VBlocks. ‘We were pleased to see that Dimension Data was becoming successful as a service provider and as a leader,’ says Bernard. ‘The EMC–Dimension Data partnership has seen the growth of cloud-specific services such as infrastructure-as-a-service, platformas- a-service and backup-as-a-service.

Dimension Data is adept at embedding innovation into its services offerings – for example, it made a breakthrough with VCE while converged infrastructure was still in its infancy. Dimension Data has the will and the capability to invest locally, for the long term. Both EMC and Dimension Data believe that successful relationships need to be built over time, by committed people. Today we have more than a partnership: it’s a true relationship based on trust.’


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