Salesforce.com, the enterprise cloud computing company, today announced that it […]
Salesforce.com, the enterprise cloud computing company, today announced that it will show new technology that links salesforce.com’s and IBM‘s flagship SaaS offerings to help customers take full advantage of cloud computing. At IBM’s Lotusphere event, salesforce.com will showcase how customers can bring together Salesforce CRM with LotusLive and Lotus Notes, to harness the power and innovation of cloud computing within their enterprises and across their customers.
Salesforce.com has also entered into an agreement with IBM to work together to further enable technology interoperability and joint customer success for businesses that use solutions from both companies.
“The cloud computing model offers customers a low-cost, low-risk way to manage their IT infrastructure,” said Polly Sumner, President, Platform, Alliances and Services, salesforce.com. “Bringing together Salesforce CRM and LotusLive can help customers further leverage cloud computing to streamline their communication and collaboration processes.”
“With LotusLive, we are applying 20 years of experience in collaboration to the cloud, helping businesses work smarter,” said Sean Poulley, vice president of online collaboration services, IBM Lotus. “We believe the combination of LotusLive, Lotus Notes and Salesforce CRM will dramatically simplify and improve the way businesses interact with their customers.”
Salesforce.com will show how customers can directly extend the customer and opportunity management work done in the Salesforce CRM application with the web conferencing and task management capabilities of LotusLive. With this integration, sales and other customer facing processes can extend beyond a single company to help connect and manage the activities of teams working across multiple organizations. In addition, through integration between Salesforce CRM and IBM’s Lotus Notes, customers will enjoy integration between the contact and calendar information between the two applications.