The telecom landscape is evolving rapidly. The proliferation of smartphones, rise of mobile data usage, and gradual decline of voice and messaging revenues are leading to squeezed margins and tougher competition for operators. Today, with LTE investment underway, it has become more critical than ever to protect operator services and ensure against margin erosion.

From combating fraud and assuring revenue to monetizing mobile data and entering the value chain for digital transactions, MACH connects and monetizes the telecom world with its MACH Embrace portfolio of cloud-based managed communication services. Operators of today need the flexibility and speed to market associated with cloud-based platforms to manage their business processes. MACH provides award-winning solutions which monetize mobile data, simplify interoperability between networks, optimize wholesale processes and protect revenue.

With one of the largest in-house R&D departments in the industry, MACH is at the forefront of new developments around next generation services and solutions for the mobile marketplace. Serving communication service providers such as Orange, Telefonica, T-Mobile, Telus, Verizon Wireless and Microsoft, as well as enterprise messaging customers like KLM, MACH believes that companies who move to a cloud-based managed service approach, with its associated OPEX model, will find new ways to invest and capitalize on the industry trends of today.

MACH has been providing value-added, hosted services to 650 customers globally for over 20 years, and has acquired a vast expertise in several areas including partner billing and settlement, fraud protection and revenue assurance, advanced network data services and messaging, explains Morten Brøgger, CEO of MACH. MACH’s Direct Operator Billing Solution recently won the 2012 Mobile Star Awards for providing an innovative way to charge for mobile applications, content and mobile internet services, and for playing a vital role in increasing market acceptance of direct operator billing.

An interview with Mr. Morten Brøgger, CEO of MACH

Morten, can we say that MACH is the perfect link between financial industry and telecom?

Over the past decade, world-leading technology companies have found their home in Luxembourg and quickly turned it into a hub of creativity. Global companies that set the agenda in their respective industries have flocked to Luxembourg in order to take advantage of a business environment that encourages innovation. I am pleased to say that MACH continues to thrive and support the local economy in this innovative atmosphere. MACH has long been known for its leadership in data and financial clearing and settlement of mobile roaming, with more than 50% of the world’s roaming calls passing through its system. More recently, it has been recognized for its pioneering achievements in fraud protection, revenue assurance, mobile data monetization and direct operator billing. Our vision is to be part of every transaction in the connected world by leveraging our core expertise in these areas and applying it to similar and adjacent markets.

We have a mission to be the leading cloud-based managed service provider of business support systems and data monetization solutions. Our innovations are testament to our continued focus on helping our operator partners to drive revenue, introduce new products and services quickly and seamlessly and attract and keep a loyal customer base, despite the challenging environment in which we all operate.

Today, MACH is fast becoming the provider of choice for real-time, value-added services that are essential for communications service providers around the globe to enhance customer experience, optimize wholesale processes and monetize their businesses in 3G and 4G mobile ecosystems. In addition, with its long heritage in data and financial clearing, settlement and hub-based connectivity models, MACH provides its 650 operator customers with state-of-the-art tools needed to align their business processes. I am looking forward to continuing to build on MACH’s achievements of the past 23 years.