As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy.
Within POST Telecom S.A., the Delivery support service provides support for our key corporate customers: project management for the implementation of new tailored-made corporate services, quality management for the implementation of our approach of IT service management through processes, administration delivery & Service Delivery Management.
In order to strengthen our team, we are currently looking for an experienced Service Now Solution Designer (m/f/x)
Your missions
- Design and maintain the Data Model of ServiceNow
- Translate business requirements into end-to-end IT solutions
- Propose and design solutions in line with technical architecture as well as with business requirements
- Propose and design workflows in ServiceNow in line with business and product requirements
- Ensure data/workflow consistency, accuracy and support changes as required
Your profile
- Master’s Degree (Bac + 5) in Computer Science
- Have at least 3-5 years of proven experience in a similar role, ideally in designing, building and implementing technical architectures
- Benefit from a deep understanding of the Service Now suite and CMBD
- Ideally, hold an « ITIL Foundation V3/V4 » certification
- Have strong interpersonal skills and be able to work autonomously and in team
- Be recognized for writing, analytical and project management skills
- Be a customer and solution focused professional with strong communication skills in French and English
Interested?
Willing to take up a new challenge in a multicultural and dynamic company that invests in the development and well-being of its employees?
Join us and click on Service Now Solution Designer
You will be required to provide a certified copy of your diploma and of a copy of your criminal record extract during the recruitment process.
POST Luxembourg values diversity and is committed to the principles of equal employment opportunity.